{"xsrfToken":"0d151f72cd23db84ec8736610c5f5f2532cd0251_lout","branding":{"id":"3","key":"tcp","name":"MedaSystems Customer Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#142033","headerLinkHoverBGColor":"#142033","headerBadgeColor":"#142033"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6cff7daa-148b-4c89-8e00-b90799725938/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYjdhODQ4Ni00Y2M4LTQ3ZTQtOTQ3Ni1mOTEzM2I5MDM4N2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjZmY3ZGFhLTE0OGItNGM4OS04ZTAwLWI5MDc5OTcyNTkzOCI6WyJyZWFkIl19LCJleHAiOjE3NTI5ODkwMzQsIm5iZiI6MTc1Mjk4ODQzNH0.MC1wmmgdDkb_rss2KvqHvdLXWAZ1LP5Y0y0kFuJKimI&client=db7a8486-4cc8-47e4-9476-f9133b90387b&mode=fit","logoId":"6cff7daa-148b-4c89-8e00-b90799725938","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MedaSystems Help Center","sharedPortalName":"MedaSystems Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the MedaSystems Help Center","sharedPortalName":"MedaSystems Support","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"zh-CN":{"helpCenterTitle":"欢迎访问 帮助中心","sharedPortalName":"帮助中心","localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#223554","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"tcp","projectId":10104,"serviceDeskId":3,"name":"MedaSystems Customer Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"41","name":"Contact support","descriptionHtml":"","callToAction":"Contact support","introHtml":"<p>Tell us how we can help.</p>","icon":10545,"iconUrl":"https://get.support.medasystems.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"37","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://get.support.medasystems.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[11],"key":""},{"id":"39","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://get.support.medasystems.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[11],"key":""},{"id":"46","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://get.support.medasystems.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"45","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://get.support.medasystems.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"40","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://get.support.medasystems.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"38","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://get.support.medasystems.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[46,41,37,39],"12":[37,39],"13":[41]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5de8e7b8-ebb7-37dc-8a91-7bf67130813b","appLinkName":"System Confluence","appLinkUrl":"https://medasystems.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://medasystems.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"TCP","serviceDeskId":3,"kbLinkDomainURLs":["https://medasystems.atlassian.net","https://get.support.medasystems.com"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TCP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYjdhODQ4Ni00Y2M4LTQ3ZTQtOTQ3Ni1mOTEzM2I5MDM4N2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTA0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI5ODk2MzQsIm5iZiI6MTc1Mjk4ODQzNH0.0Lvdp8-nRdJBApoy3MuRigKqzYMc-93-zKQ9brOZKC0","targetCollection":"upload-project-10104","endpointUrl":"https://api.media.atlassian.com","clientId":"db7a8486-4cc8-47e4-9476-f9133b90387b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"6cb92b0b-de87-4c58-922e-93d99cab6760","name":"Release Notes","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/6cb92b0b-de87-4c58-922e-93d99cab6760","createdAt":"1672948861141"},{"id":"c888eae3-676e-4392-a553-010534e71bdd","name":"Settings","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/c888eae3-676e-4392-a553-010534e71bdd","createdAt":"1672948946061"},{"id":"2e38f037-6597-48bf-87ce-337d35d8d196","name":"Training Guide","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/2e38f037-6597-48bf-87ce-337d35d8d196","createdAt":"1672951433462"},{"id":"9093466d-2d56-432a-b63d-4884929a36a6","name":"Shipping","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/9093466d-2d56-432a-b63d-4884929a36a6","createdAt":"1672951464406"},{"id":"a9945342-2762-4446-bb8a-61f5bf08cfa0","name":"Redaction","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/a9945342-2762-4446-bb8a-61f5bf08cfa0","createdAt":"1672951490410"},{"id":"83aa8f58-82e8-4b72-ae31-10382f11410a","name":"Clinician Portal","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/83aa8f58-82e8-4b72-ae31-10382f11410a","createdAt":"1672951534016"},{"id":"5d627816-6378-4a58-bfea-b794661ef700","name":"Cases and Case Management","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/5d627816-6378-4a58-bfea-b794661ef700","createdAt":"1672951578919"},{"id":"fb872e40-7a7a-441d-b393-314c6c3a9d55","name":"Inquiries and Inquiry Management","categoryUrl":"https://get.support.medasystems.com/servicedesk/customer/portal/3/topic/fb872e40-7a7a-441d-b393-314c6c3a9d55","createdAt":"1672951588143"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=3&location=footer&xdm_e=https%3A%2F%2Fget.support.medasystems.com&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlZTI3NzU2NGI0OGNlNzgzYTBmNDI0ZDYxNDIwZGFmNDcyNWE0M2UxZTkwOGQ5ZjQ3MGI1MDk5OTRmMGM1NmY3IiwiaXNzIjoiOTRmZGM4ZjEtYWE2ZC0zMjY2LWJmOTEtNTVhOTdhMmZjZTE0IiwiY29udGV4dCI6e30sImV4cCI6MTc1Mjk4OTMzNCwiaWF0IjoxNzUyOTg4NDM0fQ.zsQxj9moSaeNZ5ErQFX2-5LbnDl5JBBo3sqIa8u9hk4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Ijk0ZmRjOGYxLWFhNmQtMzI2Ni1iZjkxLTU1YTk3YTJmY2UxNCIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvbWVkYXN5c3RlbXMuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LnN1cHBvcnQubWVkYXN5c3RlbXMuY29tIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJUQ1AiLCJpZCI6IjEwMTA0In19fSwiZXhwIjoxNzUyOTg5MzM0LCJpYXQiOjE3NTI5ODg0MzR9.SzLBzQwMtJhp5Yk99f5w-cO581rs-v1Y5Et7PN8sW60\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://medasystems.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.support.medasystems.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"TCP\\\",\\\"id\\\":\\\"10104\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"TCP\\\",\\\"project.id\\\":\\\"10104\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://get.support.medasystems.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}